ShipBob + Shopify Works Great... Until It Doesn't
ShipBob's Shopify app is solid for simple setups, but scaling with multiple 3PLs and thousands of SKUs creates inventory chaos. Here's what breaks and how to fix it.
ShipBob’s Shopify app is actually pretty good. Clean interface, decent inventory sync, reliable order routing. For a single 3PL setup with under 100 SKUs, it’s honestly one of the better integrations out there.
But here’s the thing nobody talks about: it falls apart when you scale.
The moment you add Amazon FBA to the mix, launch 500+ SKUs, or need to split inventory between multiple fulfillment centers, ShipBob’s “simple” approach becomes your biggest headache.
When “Simple” Becomes Complicated
The Single 3PL Trap
ShipBob’s app assumes you’re all-in on ShipBob. Their dashboard shows:
- Available: 1,247 units
- Allocated: 23 units
- Awaiting: 156 units
But what if you also have:
- 400 units at Amazon FBA
- 200 units in your own warehouse
- 150 units at another 3PL for international shipping
ShipBob’s app can’t see any of that. Your Shopify inventory becomes a mess of manual adjustments and constant fear of overselling.
The Multi-Location Nightmare
You’re growing. You add ShipBob’s West Coast fulfillment center to complement their East Coast location. Makes sense for shipping speed, right?
Wrong.
Now your 1,000 units of PROTEIN-VANILLA-2LB
are split:
- ShipBob Chicago: 600 units
- ShipBob Los Angeles: 400 units
- Your Shopify store: Shows 1,000 units available
Customer in Miami orders 700 units. ShipBob Chicago can only fulfill 600. The remaining 100 units ship from LA, creating a split shipment that confuses your customer and doubles your shipping costs.
ShipBob’s app doesn’t give you granular control over which location fulfills which orders.
The Real-World Breakdowns
Scenario 1: The Amazon FBA Conflict
You sell supplements. High-movers go to Amazon FBA for Prime eligibility. Everything else goes to ShipBob.
Your bestseller PROTEIN-CHOCOLATE-2LB
:
- Amazon FBA: 500 units
- ShipBob: 300 units
- Total: 800 units
Customer orders 600 units on Shopify. Where should it ship from?
ShipBob’s app doesn’t know about your Amazon inventory. You either:
- Manually route to Amazon (breaking ShipBob’s automatic fulfillment)
- Let ShipBob fulfill 300 units and scramble to source the remaining 300
- Constantly manually adjust Shopify inventory to prevent overselling
Scenario 2: The Returns Routing Chaos
Customer returns a defective product. Where does it go?
- ShipBob orders: Return to ShipBob
- Amazon FBA orders: Return to Amazon
- Direct orders: Return to your warehouse
But ShipBob’s app doesn’t track original fulfillment source. You’re manually managing return addresses and inventory adjustments across multiple systems.
Scenario 3: The Seasonal Inventory Shuffle
Q4 hits. You need to rebalance inventory:
- Move fast-movers to Amazon FBA for Prime shipping
- Keep slower SKUs at ShipBob for cost efficiency
- Add a third 3PL for international fulfillment
ShipBob’s app shows everything as “available” regardless of location. You have no visibility into:
- Which SKUs are where
- How to rebalance efficiently
- What the cost implications are
The SKU Mapping Complexity
ShipBob’s app handles basic SKU mapping well. Your BLUE-HOODIE-XL
stays BLUE-HOODIE-XL
in ShipBob’s system. Clean and simple.
But add multiple 3PLs and it breaks down:
Your SKU | ShipBob | Amazon FBA | 3PL International |
---|---|---|---|
BLUE-HOODIE-XL | BLUE-HOODIE-XL | X00-ABC-1234 | BH-XL-001 |
RED-SHIRT-M | RED-SHIRT-M | X00-DEF-5678 | RS-M-002 |
Now you need to track:
- Which 3PL has which SKU
- How much inventory is where
- Which orders should route to which fulfillment center
ShipBob’s app wasn’t built for this complexity.
The Inventory Allocation Problem
Here’s a scenario that happens daily:
You have 100 units of DESK-LAMP-WHITE
total:
- ShipBob: 60 units
- Amazon FBA: 40 units
Customer orders 80 units on Shopify. ShipBob can only fulfill 60. The logical solution is to:
- Ship 60 from ShipBob
- Ship 20 from Amazon FBA
But ShipBob’s app can’t orchestrate this. You need to:
- Manually split the order
- Create a separate Amazon order
- Update inventory across multiple systems
- Explain to the customer why they’re getting two shipments
The Reporting Blind Spots
ShipBob’s reporting is solid for ShipBob-only data:
- Units shipped per day
- Top SKUs by volume
- Fulfillment speed metrics
But it can’t tell you:
- Total inventory across all 3PLs
- Cost comparison between fulfillment options
- Optimal inventory allocation for upcoming demand
You’re flying blind on the strategic decisions that impact your bottom line.
The Hidden Costs
Time Cost:
- Jennifer runs a home goods brand with 800 SKUs across ShipBob, Amazon FBA, and her own warehouse
- She spends 12 hours/week manually managing inventory allocation and preventing overselling
- That’s 624 hours/year = $31,200 in labor costs
Opportunity Cost:
- David’s electronics company missed $67,000 in sales during Black Friday because ShipBob showed “out of stock” while Amazon FBA had 300+ units available
Customer Experience Cost:
- Michelle’s fashion brand had 127 split shipments in November, leading to 34 customer complaints and 12 refund requests
What You Actually Need
1. Unified Inventory Visibility
See total available inventory across ShipBob, Amazon FBA, and other 3PLs from one dashboard.
2. Intelligent Order Routing
Automatically route orders to the optimal fulfillment center based on:
- Inventory availability
- Shipping cost and speed
- Customer location
3. Multi-3PL Inventory Sync
Keep Shopify inventory accurate across all fulfillment channels, not just ShipBob.
4. Exception Handling
Get alerts when:
- Orders can’t be fulfilled from the assigned 3PL
- Inventory needs rebalancing
- SKUs are missing from certain locations
How SKU Wrangler Bridges the Gap
We built SKU Wrangler because ShipBob’s app is great at what it does, but it’s not built for complex multi-3PL operations.
Unified Inventory Dashboard: See inventory across ShipBob, Amazon FBA, and other 3PLs in one place.
Smart Order Routing: Automatically route orders to the best fulfillment option based on inventory, cost, and shipping speed.
Multi-3PL Sync: Keep Shopify inventory accurate across all channels, preventing overselling and stockouts.
Allocation Optimization: Get recommendations on how to distribute inventory across 3PLs for maximum efficiency.
The Bottom Line
ShipBob’s Shopify app is solid for single-3PL operations. But if you’re scaling with multiple fulfillment partners, thousands of SKUs, or complex inventory needs, you need more than what any single 3PL can provide.
The goal isn’t to replace ShipBob’s app - it’s to layer intelligence on top of it. To turn your multi-3PL complexity into a competitive advantage instead of a daily headache.
Ready to scale beyond single-3PL limitations? Get early access to SKU Wrangler and see how we orchestrate complex fulfillment operations.